What is the primary purpose of the Health Care Quality Management (HCQM) framework?

The primary purpose of the Health Care Quality Management (HCQM) framework is to ensure quality and safety in healthcare delivery. This framework is designed to create a systematic approach to monitor, evaluate, and improve the quality of care provided to patients. By focusing on quality and safety, the HCQM framework helps healthcare organizations to identify areas for improvement, implement best practices, and reduce the incidence of errors or adverse events, ultimately leading to better patient outcomes. Ensuring quality and safety is fundamental to building trust between healthcare providers and patients, fostering a culture of continuous improvement, and adhering to regulatory standards and guidelines.

While enhancing patient satisfaction, increasing hospital revenues, and implementing new healthcare technologies are important aspects of healthcare management, they are secondary objectives that align with the broader goal of ensuring quality and safety. Patient satisfaction can be a result of high-quality care, and advancements in technology can support quality improvements, but without a foundation focused on quality and safety, the overall effectiveness of healthcare delivery would be compromised.